One system of record for the whole practice
Board360 covers the full corporate secretarial lifecycle — from incorporation to strike-off, compliance to client service — with governed AI throughout.
Clients & entities
One canonical record for every entity, person and relationship you manage.
Clients & entities database
The system of record for entities and the people behind them.
- Entity records: type, UEN, FYE, registered address, share capital, SSIC
- Person records with PEP flags, source of wealth and KYC status
- NRIC/FIN masked by default, with gated and audited reveal
- De-duplication and merge; import roadmap for ACRA profiles & CSV
Statutory registers
Eight statutory registers derived automatically from relationships.
- Members, Directors, Secretaries, Auditors, CEOs, RORC, Nominees
- Built from effective-dated relationships — always in sync
- Versioned snapshots with a signed PDF and SHA-256 checksum
- CSV export for filing and record-keeping
Onboarding & incorporation
A stage-gated pipeline from prospect to live client.
- Lead → Qualified → In progress → Approved → Promoted
- Magic-link prospect portal: intake, KYC and e-sign
- Name-reservation tracking (S$15 / 120 days) as a calendar deadline
- Guided 4-step incorporation wizard with SSIC 2025 lookup
Cap table & ESOP
A share register reconciled with the Register of Members.
- Share classes, allotments, transfers, buybacks and splits
- Ownership view with share-weighted % and ≥25% controller flags
- Lighter ESOP: option pool, grants and basic vesting
- Transactions generate the right resolutions and register updates
Compliance & risk
Stay ahead of every statutory deadline and CSP Act obligation.
Compliance calendar
The core differentiator: deadlines computed for every entity.
- Auto-computed from FYE via a versioned Singapore rules layer
- AGM, Annual Return, XBRL, ECI/Form C and register reviews
- Multi-stage reminders and escalation before due dates
- Penalty-aware prioritisation and ICS calendar export
KYC / AML / CDD
Client due diligence built in, not bolted on.
- CDD per person and entity with UBO determination
- Risk-rating that drives simplified, standard or enhanced diligence
- Screening capture, ongoing monitoring and STR records
- KYC records retained for at least five years
CSP governance & IPPC
The firm's own AML/CFT programme under the CSP Act.
- Enterprise-Wide Risk Assessment (EWRA)
- AI-assisted IPPC drafting and gap analysis vs the essential elements
- Green/amber/red adherence monitoring
- Employee fit-and-proper screening and training register
Audit & activity trail
An immutable record of who did what, and when.
- Append-only log across staff, client, platform and AI actors
- KYC/UBO read capture and session/device detail
- Break-glass controls with dual-control for sensitive data
- Tenant-admin audit view with export
Work & documents
Turn recurring corporate work into repeatable, templated workflows.
Matters & workflows
Editable, template-driven workflows for every corporate action.
- A catalogue of matter templates plus a visual workflow builder
- Step types: smart form, document request, e-sign, approval, info
- Assign to staff or a governed virtual agent
- Document attachments, status tracking and billing linkage
Documents & e-signing
A versioned vault with merge-field templates and AI assist.
- Templates for resolutions, agreements, constitutions and KYC forms
- AI drafting and extraction — always human-reviewed
- Versioning, comments and a draft → approved → executed lifecycle
- Pluggable e-signature (Adobe Sign / DocuSign on the roadmap)
Engagements & SLAs
A service catalogue that drives recurring work and billing.
- Engagement = client + entity + services + fees + term + scope
- Quote → accept (e-sign) → active → renew → terminate
- SLA-linked obligations (e.g. registered office enables mailroom)
- Rate cards and generated engagement letters
Clients & communication
Serve clients on your own brand and cut the follow-up email load.
Client portal
A branded self-service surface on your own domain.
- Deadlines, documents, signatures, mailroom and requests in one view
- Guided client tasks generated from matter steps
- Clients sign, approve engagements and upload KYC
- Secure messaging with the firm
Mailroom
Registered-office mail intake, classified and routed.
- Scan and log received mail; link it to the right entity
- AI classification (government / bank / legal / other)
- Client alerts with 'action required' flags and SLA timers
- Enabled for entities with an active registered-office service
Support desk
SLA-tracked ticketing across portal, email and internal channels.
- Two-way email-to-ticket with threaded replies
- SLA timers, priorities, categories and canned responses
- Performance dashboard and internal notes
- Escalate a ticket into a structured matter
Knowledge, people & automation
Keep your team sharp and let governed AI do the heavy lifting.
Knowledge base & AI help
A layered KB with a citation-grounded assistant.
- Board360-curated and firm-private article tiers
- Hybrid full-text and semantic search
- An AI assistant that answers from the KB with citations
- Provenance badges on every source
Learning centre (LMS)
Competency-tiered training that feeds your CSP register.
- Courses coupled to KB articles, quizzes and certificates
- Competency framework by domain and seniority tier
- Adaptive, gap-weighted assessments with AI-generated items
- Records feed the AML/CFT training register and IPPC adherence
User management
Staff directory with teams, seniority and multi-role access.
- Invitations, MFA enrolment and lifecycle management
- Multi-role RBAC — permissions are the union of a user's roles
- Seniority tiers that drive LMS blueprints
- Teams, reporting lines and per-user workload
AI skills & virtual agents
Governed automation: AI drafts, your people decide and sign.
- A typed, permissioned tool registry — no direct database access
- Tenant-authored skills and virtual staff agents, no code
- Risk-tiered approvals from draft to dual control
- Bring your own model, with budgets, kill-switch and full traces
On the roadmap
We build in the open. These capabilities are designed and on the near-term roadmap — talk to us about timing for your firm.
- Online billing & payments (Stripe)
- Live e-signature (Adobe Sign / DocuSign)
- Sanctions/PEP screening integration
- Accounting sync (Xero / QuickBooks / Interbooks)
- ACRA registry & Business Profile import
- Microsoft 365 (SSO, Outlook, shared mailbox)
Run a compliant, modern corporate secretarial practice
See how Board360 brings your entities, deadlines, KYC/AML and client service into one system of record.